30th May 2025
The Communications Consumer Panel is a group of independent experts responsible for ensuring the citizen and consumer voice is represented in communications policy development.
We ensure that the sector works for consumers, citizens and micro-businesses, particularly people who may be in a more vulnerable position in society. We represent the interests of consumers in England, Northern Ireland, Scotland and Wales.
We’ve been engaging with consumer representatives across the UK Nations to discuss the issues facing communications consumers - find out what our stakeholders told us.
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28th May 2025
Moving landlines to digital technologies
1st August 2024
Paving the Way to Inclusivity (CCP/Ofcom 2024)
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Currently it could feel that information about social tariffs was 'hidden' or 'buried' behind the more commercial deals and as such could feel like an inferior product, or that providers did not want consumers accessing these tariffs.