Panel calls for stronger action to stop unwanted calls
29 August 2012
Responding to the publication today of Ofcom’s latest quarterly Telecoms complaints bulletin, Communications Consumer Panel Chair Jo Connell said:
“It’s good news and in the interest of consumers that Ofcom is now publishing the number of complaints made to the Telephone Preference Service (TPS) about unwanted marketing calls. However, it's a serious concern that the figures show that the number of complaints to the TPS is nearly three times higher than two years ago.
“We encourage Ofcom, the Information Commissioner and TPS to strengthen their co-operative efforts and take action to reduce the incidence of unwanted calls.”
Panel calls for stronger action to stop unwanted calls (PDF 115KB, opens in a new window)