Ofcom Consumer Panel response to Ofcom Telecoms Review
28 April 2004
The Ofcom Consumer Panel has issued the following response to the publication today of the Ofcom Strategic Review of Telecommunications Phase 1 consultation:
"Whatever else it does, this Review has got to focus on what consumers are getting out of the telecoms market-place - and that means small businesses as well as domestic customers. Ofcom needs to increase its understanding of the reality of this market for consumers and to build this into its future work. The Consumer Panel will be conducting its own research into consumer understanding and concerns and will feed results into the Review."
Ofcom Consumer Panel response to Ofcom Telecoms Review (PDF 8KB, opens in a new window)