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Ofcom consultation on 0870

05 May 2008

Responding to Ofcom's announcement today on Changes to 0870, Consumer Panel Chair Anna Bradley said:

"We welcome Ofcom's moves towards ensuring 0870 numbers cost no more than calls to geographic numbers, and increasing call price transparency. The continued high prices of calling 0870 numbers, particularly from mobile phones, remains a shame and a scandal.

"We call on the industry to do the right thing by their customers. They should charge the geographic rate for 0870 calls and include such calls in customer call packages. It is simply unacceptable that consumers are paying up to 25p a minute to call 0870 numbers from mobile phones, or 10p a minute from a landline, when compared to the lower costs of calling geographic numbers."

Ofcom consultation on 0870 (PDF 14KB, opens in a new window)

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