A ban on automatically renewable contracts is good news for consumers, Panel says
13 September 2011
Responding to Ofcom’s statement that it will ban automatically renewable contracts (ARCs) for residential and small business customers in fixed voice and broadband sectors, Communications Consumer Panel Chair Bob Warner said:
"This is really good news for consumers. It will prevent residential and small business customers getting stuck with fixed landline and broadband contracts that no longer meet their needs because contracts have been extended for another year without their active consent."